Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a Canadian casino brand for us to look at? This page covers how to reach the Social Casinos team and what you can expect once you do.
How to Reach the Team
Email is the best way to contact us. We read every message that comes in and try to reply within two working days. Send your query to [email protected].
A quick summary of what your message is about helps us route it to the right person and get back to you faster — whether that's a factual query, a correction, or something else entirely.
What We Can Help With
- Questions about our reviews — If anything in our write-ups on new Canadian online casinos, bonus terms, or payment methods isn't clear, ask us directly.
- Corrections — Casino offers, wagering requirements and licensing details change often. If you spot something on our site that looks outdated, we want to know so we can check and update it.
- Suggestions for coverage — If there's a new Canadian online casino, payment method, or game provider you think we should be reviewing, let us know.
- Partnership or media enquiries — If you represent a casino brand, payment provider, or another business and would like to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about safe play — If you or someone you know is struggling with gambling, tell us in your message and we'll point you towards appropriate support resources rather than casino recommendations.
Why Accuracy Matters on Our Site
We rank and review Canadian online casinos based on factors like licensing, game selection, payment options and bonus terms — all of which can shift as operators update their offerings. Reader feedback is a genuine part of how we keep that information current. If you've played at a casino we've featured and your experience doesn't match what we've written, we'd rather hear about it than leave the page as is.
This applies just as much to newer operators as it does to established ones. If you're comparing options before you sign up, our page on Best Non GamStop Casinos 2026 is a good place to see how we approach a different corner of the Canadian market.
What Happens After You Send a Message
Every enquiry is read by a person on our team, not answered by an automated system. Once we've had a chance to look into your question, we'll follow up by email — usually within two working days, though it can take a little longer if we're checking details with an operator or during a busier period.
We don't require any personal or account information to answer a general query, so please don't include sensitive details such as payment information in your message.
Before You Get in Touch
If your question is about a specific casino's bonus terms, wagering requirements, or payment processing times, it helps to mention the exact brand and offer you're asking about — details like these vary a lot between operators, and being specific means we can give you a more useful answer rather than a general one.
We appreciate you taking the time to reach out. Whether it's a small correction or a bigger question about how we assess Canadian online casinos, your message helps us keep the site useful for the next reader.